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Shoppers Thinking...

An unrelenting focus on the shopper and the money they leave at checkout.

Shopper Insights

TNS Sorensen combines new tools like PathTracker® with video ethnography, shopper intercepts and observation to get the full picture of shopper behavior. With our extensive retailer network and broad cross channel experience, we can conduct studies in different channels to compare how shopper behavior and motivation differ, and how to tailor merchandising strategies to fit each channel.

The 3 Moments of Truth

Services Include:

Fresh from the Source:

The Complete Solution for Winning at Retail Learn how Sorensen applies a variety of research tools to understand the first, second & third moments of truth.

Shopper Insights: Shelf Testing - Qualitative & Quantitative Evaluation of a new shelving planogram using quantitative &: qualitative in-store research tools.

The Science of Shopping AMA's Marketing Research, by Herb Sorensen

Learning From Project Execution Problems Quirk's Marketing Research Review, by Jonathan Sorensen

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